Billing & Insurance

Franciscan

ExpressCare –

PATIENT RESOURCES

As a patient you want the assurance of

knowing that you and your loved ones

will receive the highest quality care in a

welcoming and healing environment – the

kind of care that happens every hour of

every day with Franciscan Health.

COMMUNITY RESOURCES

Search for free or reduced cost services like medical care, food, job training, and more where you live and work.

ADVANCE DIRECTIVES

Take charge of your healthcare. When you

are admitted, you will be asked to file any

advance directives that you have

previously executed. Those documents –

and your wishes – will be made part of

your medical record at Franciscan Health.

PROGRAMS & SUPPORT

We offer a variety of programs to support patient

care in our communities. Some of these programs

are available throughout all Franciscan Health areas

in Indiana and Illinois, while others are only available

in specific locations as identified.

FRANCISCAN INSURANCE SERVICES

Franciscan Insurance Services was founded in 2003 in response to a high demand for trustworthy advice on insurance, especially Medicare products. Franciscan Insurance Services is staffed with experienced and licensed insurance agents at all of our Indiana and Illinois offices.

MEDICAL RECORDS

At Franciscan Health – in our hospitals, physician practices and healthcare facilities – patients can be assured their medical records are protected and secured. Across our health system, our electronic medical record (EMR) assist us in providing better coordinated care for you and your loved ones.

BILLING & INSURANCE

It is common to have questions about the billing process, and we are here to help. To speak with one of our Customer Service Representatives,

call 866-903-0436.